cancel order*refund money

GetHuman1954911's customer service issue with Groupon from January 2019

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Help with my Groupon issue
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GetHuman1954911's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1954911 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1954911 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1954911's own words
just look at deals. first time on website and so didn't know exactly what to do. ... I was browsing and noticed deals for massages. I looked into the details further and ended up purchasing by accident. When I looked into the website of massage place, I'm not comfortable with a male giving me a massage so I would like a refund. I tried to cancel online myself, but can't find where I can do that.
Get a refund.
I have tried to cancel it myself but I see no button to do so.
I have an issue with Groupon too
How GetHuman1954911 fixed the problem
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Groupon

massage
Customer service issue
Reported by GetHuman1954911
Jan 13th, 2019 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 142675 others
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Timeline
GetHuman1954911 started working on this issue
Jan 13th 5:56am