You advertised Galaxy by harvic mens apparel. I placed my order and received these Chin...

GetHuman1946436's customer service issue with Groupon from January 2019

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GetHuman1946436's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1946436 will want to follow the link below to head to their help center. We will check on GetHuman1946436 later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1946436's own words
You advertised Galaxy by harvic mens apparel. I placed my order and received these Chinese pants that are way to small and terrible quality. This is the second time this has happened. You shipped me the wrong stuff and I'm a senior citizen and can not get out to post olffice. I don't want to make trouble but I need a refund. My family has bought lots of merchandise from you over the years and has been a smooth transition, but this is not up to your high standards of doing business. I need a refund to make it right. Thank you.
GetHuman1946436 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1946436
Jan 13th, 2019 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
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GetHuman1946436 started working on this issue
Jan 13th 5:44am