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On *****, I ordered one roomba, from groupon. However, I am disappointed because groupo...

GetHuman-jenellef's customer service issue with Groupon from January 2019

6 views | 140654 similar | 0 following

Help with my Groupon issue

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jenellef will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jenellef can let us know if they help or not.

How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?Why Does My Groupon Order Say It's Still Processing?

If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center

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The issue in GetHuman-jenellef's own words

On *****, I ordered one roomba, from groupon. However, I am disappointed because groupon charged me for two roombas. **I have been having a hard time getting ahold of anyone from customer service to help me. This is disappointing because I have been a loyal customer of groupon for many years and didnt expect this poor amount of customer service.**To resolve the problem I would like my money back for the extra roomba that was charged to my account.

GetHuman-jenellef did not yet indicate what Groupon should do to make this right.

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I ordered a computer from Groupon for around $***. It was marked as delivered on...Purchased Groupon for phone repair .. vendor is not honoring Groupon . Ifixit*u...Hello I have ordered a groupon, however it says it is still processing. Is this b...I ordered from Groupon and have the order labeled as delivered. However, there wa...Dear Groupon,**I like your products, however, this is the *nd time I am disappoin...I purchased one order of the groupon, however it has charged me twice.I ordered the groupon from the wrong location. I tried to cancel immediately but...To whom it may concern:**Please know I am very disappointed with my order from Gr...I ordered one item thru Groupon, however, Groupon charged my Paypal account * tim...

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Groupon

Customer service issue

Reported by GetHuman-jenellef

Jan 9th, 2019 - 2 years ago

I have an issue with Groupon too

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Seen by 6 customers so far

Similar issue to 140654 others

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Timeline

GetHuman-jenellef started working on this issue

Jan 9th, 2019 10:32pm

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