On *****, I ordered one roomba, from groupon. However, I am disappointed because groupo...

GetHuman-jenellef's customer service issue with Groupon from January 2019

6 views | 140654 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman-jenellef's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jenellef's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jenellef will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jenellef can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-jenellef may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-jenellef's own words
On *****, I ordered one roomba, from groupon. However, I am disappointed because groupon charged me for two roombas. **I have been having a hard time getting ahold of anyone from customer service to help me. This is disappointing because I have been a loyal customer of groupon for many years and didnt expect this poor amount of customer service.**To resolve the problem I would like my money back for the extra roomba that was charged to my account.

GetHuman-jenellef did not yet indicate what Groupon should do to make this right.

How GetHuman-jenellef fixed the problem

We are waiting for GetHuman-jenellef to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jenellef fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jenellef
Jan 9th, 2019 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 140654 others
0 customers following this


GetHuman-jenellef started working on this issue
Jan 9th, 2019 10:32pm