I purchased two * pack duck tours for my family while we were in town. When we got to t...
GetHuman-kavitam's customer service issue with Groupon from January 2019
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-kavitam's own words
I purchased two * pack duck tours for my family while we were in town. When we got to the tour, they had given up a few of our seats. They offered the last remaining seats, but that left out * family members. We made reservations on their website and still they gave up our seats. We do not live in the area and want to be given a refund. It was a very frustrating day, we had driven ** minutes for the tour. The order number is *****-******-*******Austin Duck Adventures
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