Purchased a ** pk sketch pad fm Qualtry *****. Placed order and received only * sketch...

GetHuman-fussyage's customer service issue with Groupon from January 2019

4 views | 140337 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman-fussyage's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-fussyage's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-fussyage will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-fussyage can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-fussyage's own words
Purchased a ** pk sketch pad fm Qualtry *****. Placed order and received only * sketch book. Upon arrival, I realized it was not a sketch book, but a coloring book. Contacted Qualtry and they refunded $*.** of my $**.** payment. Order * **********. Qualtry request * ******. GROUPON * GPNPSP**-*FA**EC*. Please feel free to call Rayette Fuss @ ***-***-*****Please cancel the entire Groupon as I have an email from Qualtry that states that the coloring book that they sent to me was an error in their part. I would be happy to forward the email to you upon request.

GetHuman-fussyage did not yet indicate what Groupon should do to make this right.

How GetHuman-fussyage fixed the problem

We are waiting for GetHuman-fussyage to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-fussyage fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-fussyage
Jan 9th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 140337 others
0 customers following this
Items needed
Name on account
Email on account
Billing address


GetHuman-fussyage started working on this issue
Jan 9th, 2019 6:12pm