I placed a Groupon order back in October or November **** ordering a * day cleanse from...

GetHuman1930520's customer service issue with Groupon from January 2019

1 view
140205 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman1930520's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1930520's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1930520 will want to follow the link below to head to their help center. We will check on GetHuman1930520 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1930520 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1930520's own words
I placed a Groupon order back in October or November **** ordering a * day cleanse from JusbyJulie. I've been having them hold off on mailing me my products due to medical issues. However, I'm still sick and don't know how long before my doctor will allow me to do a * day cleanse so at this point, I would like a refund. I reached out to JusbyJulie and they're more than happy to refund me my shipping portion, but they can't refund me the Groupon purchase portion. Are you able to help with my refund as I'm not able to use this product right now and don't know when. Thank you, Orfelinda Ortega
GetHuman1930520 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1930520 fixed the problem
We are waiting for GetHuman1930520 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman1930520 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1930520
Jan 9th, 2019 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 140205 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1930520 started working on this issue
Jan 9th 4:32pm