My order no. ****-*******-****** dated **th December **** for * pairs of Redfoot Mens S...

GetHuman1929646's customer service issue with Groupon from January 2019

140106 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman1929646's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1929646's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1929646 will want to follow the link below to head to their help center. We will check on GetHuman1929646 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1929646 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1929646's own words
My order no. ****-*******-****** dated **th December **** for * pairs of Redfoot Mens Suede Boots, one pair in Navy Blue, the other in Black. Both pairs were returned to you on *rd January **** (I have Certificates of Posting for Tracked Returns). Yesterday I received an email from you saying I have been refunded for one pair of boots ie the Navy ones. When will I received my refund for the other pair ( the black ones?).
GetHuman1929646 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1929646 fixed the problem
We are waiting for GetHuman1929646 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman1929646 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1929646
Jan 9th, 2019 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 140106 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1929646 started working on this issue
Jan 9th 2:32pm