I tried to purchase a family pass to the Greensborough waterpark but it said I have exc...
GetHuman-amclark's customer service issue with Groupon from January 2019
3 views | 139890 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman-amclark's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-amclark's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-amclark will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-amclark can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-amclark may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-amclark's own words
I tried to purchase a family pass to the Greensborough waterpark but it said I have exceeded my purchase limit when I had not in fact made a purchase. It is supposedly valid until Mar! I then made a single voucher purchase which went straight through but then I couldn’t make another purchase. I realise that it is one voucher per person, but I have been conned. I wanted ONE family voucher ( which was not approved) and now I have one single person voucher and will have to pay for * others at full price. This is wrong and if this is the way Groupon operates then I will definitely cancel my association with you. I hate being conned.
GetHuman-amclark did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-amclark fixed the problem
We are waiting for GetHuman-amclark to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.