I purchased a Groupon and it says that I redeemed it but I never did. I emailed the com...

GetHuman-rosegreg's customer service issue with Groupon from January 2019

2 views
 | 
139242 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-rosegreg's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rosegreg's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rosegreg will want to follow the link below to head to their help center. We will check on GetHuman-rosegreg later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-rosegreg may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-rosegreg's own words
I purchased a Groupon and it says that I redeemed it but I never did. I emailed the company several times to make an appointment for a cleaning and while the representative responded at first, we never actually scheduled anything. Then she stopped answering altogether. I called the phone number and it said it was disconnected, so I'm assuming they have gone out of business. I would like a refund for this. Groupon Order * is: **********
GetHuman-rosegreg did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-rosegreg fixed the problem
We are waiting for GetHuman-rosegreg to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-rosegreg fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-rosegreg
Jan 8th, 2019 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 139242 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-rosegreg started working on this issue
Jan 8th 3:19pm