I purchased a Groupon and it says that I redeemed it but I never did. I emailed the com...

GetHuman-rosegreg's customer service issue with Groupon from January 2019

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-rosegreg's own words
I purchased a Groupon and it says that I redeemed it but I never did. I emailed the company several times to make an appointment for a cleaning and while the representative responded at first, we never actually scheduled anything. Then she stopped answering altogether. I called the phone number and it said it was disconnected, so I'm assuming they have gone out of business. I would like a refund for this. Groupon Order * is: **********
GetHuman-rosegreg did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman-rosegreg
Jan 8th, 2019 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
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GetHuman-rosegreg started working on this issue
Jan 8th 3:19pm