I bought a groupon for a dental cleaning. Made the appointment went there today and the...
GetHuman-rahabgac's customer service issue with Groupon from January 2019
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rahabgac will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-rahabgac can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Before contacting them, items GetHuman-rahabgac may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-rahabgac's own words
I bought a groupon for a dental cleaning. Made the appointment went there today and they ask if I have insurance & I tell them that I have a Groupon. I have used Groupon at the over the course of * to *.* years at the same site. In the description box where the Groupon is purchased, it states: Limit * per person, may buy * additional as gift. May be repurchased every *** days. Limit * per visit. The issue today was that they claimed that a groupon may be used only once and they claimed that they told me last time and I was not informed of that. The wording suggested that I would be able to repurchase a Groupon every *** days. They offered me to pay cash for the service for a higher amount than I could afford which would defeat the purpose of me seeking a deal through Groupon. I am not interested in the service now based on the events unfolded. Please refund me my money and let me seek another alternative.
GetHuman-rahabgac did not yet indicate what Groupon should do to make this right.
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