I bought a groupon for a dental cleaning. Made the appointment went there today and the...

GetHuman-rahabgac's customer service issue with Groupon from January 2019

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The issue in GetHuman-rahabgac's own words
I bought a groupon for a dental cleaning. Made the appointment went there today and they ask if I have insurance & I tell them that I have a Groupon. I have used Groupon at the over the course of * to *.* years at the same site. In the description box where the Groupon is purchased, it states: Limit * per person, may buy * additional as gift. May be repurchased every *** days. Limit * per visit. The issue today was that they claimed that a groupon may be used only once and they claimed that they told me last time and I was not informed of that. The wording suggested that I would be able to repurchase a Groupon every *** days. They offered me to pay cash for the service for a higher amount than I could afford which would defeat the purpose of me seeking a deal through Groupon. I am not interested in the service now based on the events unfolded. Please refund me my money and let me seek another alternative.
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Customer service issue
Reported by GetHuman-rahabgac
Jan 7th, 2019 - 9 mons ago
I have an issue with Groupon too
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Seen by 4 customers so far
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GetHuman-rahabgac started working on this issue
Jan 7th 10:35pm