I placed an order that was supposed to be shipped to an address in stow Massachusetts f...

GetHuman1914085's customer service issue with Groupon from January 2019

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The issue in GetHuman1914085's own words
I placed an order that was supposed to be shipped to an address in stow Massachusetts for my arrival for Christmas. *the package was shipped to my home address in Florida instead and was completely the wrong product. *I ordered a heating pad and was shipped automobile lug nuts. The packing slip said that it was supposed to be shipped to liberty at *** North Stewart Court liberty Missouri ***** PO number ***** *****. *As a result of this order mistake I had no present for that person at Christmas and I'm now here at home with a box of lug nuts. *********** is my Groupon order number. I contacted Groupon customer service on my app while I was in Massachusetts to complain about this issue but was never contacted back, to my knowledge. the order does clearly state that it was supposed to be shipped to Massachusetts. *I can be contacted at C*****@***.com or ***-***-****. Thank you
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Groupon

Customer service issue
Reported by GetHuman1914085
Jan 7th, 2019 - a mon ago
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Seen by 1 customer so far
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Timeline
GetHuman1914085 started working on this issue
Jan 7th 2:47pm