We purchased tickets for * people of Chinese Lantern Festival in Pomona city, CA, for S...

GetHuman1907463's customer service issue with Groupon from January 2019

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1907463's own words
Called customer Servive desk- no option for voice mail *Also email them, the email no longer in service! ... We purchased tickets for * people of Chinese Lantern Festival in Pomona city, CA, for Saturday ***, total of **$, order * ***********Took us *hr of driving last night, when we were there found out the event was canceled due to the rain!*I need to file the refund issue dues to the cancellation without notice *Please contact me Jianna ***-***-****
Not good customer service, no repliable
Expect some on call or email me to resolve the issue
I have an issue with Groupon too
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Groupon

Tickets of * people for Chinese Latern Festivals in Pomona, CA
Customer service issue
Reported by GetHuman1907463
Jan 6th, 2019 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 137928 others
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Timeline
GetHuman1907463 started working on this issue
Jan 6th 5:48pm