Groupon Customer Service

Answers to Common Problems

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Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Groupon.
As for contacting Groupon, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.
See Groupon Phone Number & Contact Info

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Groupon.
What Do I Do If I Bought a Groupon and the Code Does Not Work? Whether your Groupon is expired, or if it isn't working, we researched all of the things you need to know. Follow this guide to get... Read more
How do I find my Groupon purchase? Groupon has revolutionized how people save and experience activities, eat out, and make purchases from local businesses. If you ever... Read more
What Do I Do If My Groupon Voucher Isn't Working? Groupon lets you purchase discounted goods in advance with a voucher. If the voucher isn't working, review the details and contact... Read more
What do I do with my expired Groupon deals? If you paid for a Groupon and noticed that it's expired when you went to use it, there are steps you can take to either get your money... Read more
How do I update my account info on Groupon? Whether you need to update your credit card information or change your delivery address in their system, here's how you can easily... Read more
How Do I Delete My Groupon Account? Deleting your Groupon account is simple, and you have a few options to do so. After logging in to your account, choose to delete your... Read more
How do I change my Groupon order? Accidents can happen. So what do you do if you purchased a Groupon and you need to change your order? Follow these steps below to ensure... Read more
What Do I Do If My Groupon Shipment Is Missing? Missing shipments can be a frustrating experience for anyone. Groupon offers updates on its website to track your product shipment... Read more
How do I cancel my Groupon order? Cancelling Groupon orders can be confusing. That's why we took the time to figure out how to do it for you. Use this guide to cancel... Read more
What Do I Do If My Groupon Is Marked as Delivered but Is Missing? As a consumer, missed deliveries to easily turn into an aggravating time suck. That's why we went ahead and researched all that you... Read more
Why Does My Groupon Order Say It's Still Processing? This article discusses the possible reasons why your Groupon order remains listed as "Processing." Three different reasons are described,... Read more
How Do I Send a Gift with Groupon? Buying gifts on Groupon is a wonderful way to save money and show your friends and family that you're thinking about them. Keep in... Read more
How do I get Groupon to refund my order? Groupon is an online marketplace where customers can purchase deals on various products and services. Getting a refund on Groupon can... Read more
How Do I Report Someone Using My Groupon? Resolving a customer support issue can be a challenging experience, but there are several tools that Groupon offers to assist you,... Read more
What Do I Do If My Groupon Order Is Missing? Groupon offers coupons that can be used to purchase goods from different vendors at a discount. When you make orders from different... Read more
There's more!
Click below to show 1 more questions, answers, and complete guides to common Groupon customer support problems.

Recent reasons customers contacted Groupon:

Yes I bought several items on Dec *. Everything has been delivered except Versace Brigh...
J'ai commander * couettes et je n'ai re*u qu'une seule celle en plume d'oie mais pas l...
J'ai command* * couettes et je n'ai re*u qu'une seule !**Votre commande*Merci pour votr...
I purchased a synthetic blend oil change Groupon but needed the full synthetic oil chan...
Buenas tardes:*Le saluda Boris, compr* el ** de Noviembre por internet * entradas para...
I purchased my voucher in the beginning of November I took out the money and everything...
My order was never shipped. Ordered product November ** and there has not been any movement
I bought a Sams club and never used it invoice * ********** and would like to get refun...
The hotel I booked does not look like the hotel on the pictures, I want to change my hotel
I am very upset and anxious about what groupon is is doing to me.I found $** groupon bu...
Groupon says I redeemed my Sam’s on Nov.** bb B membership. Says I already redeemed it...
Sit you tube. Par paise kama na haii
I was charged twice the woman will not accept the group Bon I pay her in cash The order...
Pedi mi dinero devuelta y ustedes me lo devolvieron a mi cuenta de banco y luego volvie...
Same issue: my Groupon account was hacked, stolen , money was transferred or used, and...

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Does GetHuman work with Groupon?

GetHuman does not work with Groupon's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Groupon at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Groupon's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Groupon at a Glance

Groupon has no phone number
Groupon has 1 chat option
Groupon has no customer email
Groupon has 1 help forumBEST
Groupon has 1 twitter handle
Groupon has no facebook page
Groupon Phone Number and Contact Information

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