I’m at Lakeside The Salon for my *pm appointment and services are being denied because...
GetHuman-randrlas's customer service issue with Groupon from January 2019
Help with my Groupon issue
First: share to improve GetHuman-randrlas's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-randrlas's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-randrlas will want to follow the link below to head to their help center. We will check on GetHuman-randrlas later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-randrlas may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-randrlas's own words
I’m at Lakeside The Salon for my *pm appointment and services are being denied because I have a Groupon. **Right away the eye lash technician says to me “you know you only get basic with Groupon” as if she was judging my level of purchase. Then she proceeded to say “you get tape with Groupon” or you can upgrade to these... **Needless to say the experience was humiliating then after the tape begins to irritate my skin and forces me to open my eye, she reacts and says “what are you doing opening your eyes* oh my God”! **I have been getting my eye lashes done for ** years and was never so humiliated and talked down to just because I came in with a Groupon. **This organization doesn’t deserve to be on Groupon if they are going to look down on Groupon holders! I DO NOT recommend Lakeside The Salon to ANYONE. They walk around with their noses up in the air and talk about their customers when they leave. **Awful! I expect a complete refund of my purchase for lashes at this Salon.**Thank you,*Marivelle
GetHuman-randrlas did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-randrlas fixed the problem
We are waiting for GetHuman-randrlas to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.