Hi There, **Happy New Year! I recently purchased a vouched through Groupon for the...

GetHuman-mattton's customer service issue with Groupon from January 2019

2 views
 | 
135557 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-mattton's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mattton's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mattton will want to follow the link below to head to their help center. We will check on GetHuman-mattton later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-mattton may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-mattton's own words
Hi There, **Happy New Year! I recently purchased a vouched through Groupon for the **-** Minute New York City Manhattan Deluxe Helicopter Tour for One. However, I didn't realize at the time that this flight does not depart from Manhattan and as such it is going to make it very difficult for my Fiancee to use. **Is there any way to receive a refund*credit from Groupon? **Many thanks,**Matt**** *** ****
GetHuman-mattton did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-mattton fixed the problem
We are waiting for GetHuman-mattton to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mattton fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-mattton
Jan 3rd, 2019 - 4 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 135557 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-mattton started working on this issue
Jan 3rd 7:28pm