Hello, I got an email from ecentbrite regarding the (*) Winter fest tickets I purchased...

GetHuman1888750's customer service issue with Groupon from January 2019

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The issue in GetHuman1888750's own words
Hello, I got an email from ecentbrite regarding the (*) Winter fest tickets I purchased. They did not have the fireworks show, that was on the itinerary the night we went. So, we left early. Well, I got an email from eventbrite, saying that we could go either tonight or tomorrow, *** or ***. This was nice of them to offer. However, I replied back telling them that we will be in Big Bear both days and couldn’t go see the fireworks. Waiting for a response back from eventbrite, to see if they’ll refund me for the * tickets. Not sure how that would work though, considering that I purchased them through Groupon.
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Customer service issue
Reported by GetHuman1888750
Jan 3rd, 2019 - 4 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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GetHuman1888750 started working on this issue
Jan 3rd 5:31pm