I purchased * Groupon tickets to spa castle. I would like to get a refund or an extensi...

GetHuman1888050's customer service issue with Groupon from January 2019

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1888050 will want to follow the link below to head to their help center. We will check on GetHuman1888050 later to make sure it's all set or try to help escalate.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1888050's own words
I purchased * Groupon tickets to spa castle. I would like to get a refund or an extension for a later date because one of the people can’t attend because she is pregnant and has complications with swollen and numb feet which means her daughter also wouldn’t be able to attend so I would end up losing money for all * Groupons because I will not have transportation to get to spa castle because she is the only one who drives.
GetHuman1888050 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1888050
Jan 3rd, 2019 - 4 mons ago
I have an issue with Groupon too
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Seen by 1 customer so far
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Timeline
GetHuman1888050 started working on this issue
Jan 3rd 4:22pm