Sent to Atlanta Passbooks - *On Dec **th of ****, I purchased two DiningOut Passbooks f...

GetHuman-pjblack's customer service issue with Groupon from December 2018

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The issue in GetHuman-pjblack's own words
Sent to Atlanta Passbooks - *On Dec **th of ****, I purchased two DiningOut Passbooks for Christmas gifts for family through Groupon. I was confused during the checkout with * books on one order and in error did not apply the Groupon discount at checkout on the second book. As a result I had inadvertently ordered * books (one at the regular price.) As I checked out I followed the instructions to attempt to cancel the order of the third book and asked that it be done. When the books were sent, I realized that my attempt to cancel the order of the third book at regular price of $*** was not done.**I have the booklet - unused and can return it to you unused if you notify and give me instructions. I will notify Groupon of this action and also the issuer of my Credit Card used in the purchase of the disputed charge until this is resolved.**Awaiting your response*Phyllis Black*Groupon order: ****-******-******

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Groupon

Customer service issue
Reported by GetHuman-pjblack
Dec 27th, 2018 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 130285 others
0 customers following this

Timeline

GetHuman-pjblack started working on this issue
Dec 27th, 2018 1:47am