Sent to Atlanta Passbooks - *On Dec **th of ****, I purchased two DiningOut Passbooks f...

GetHuman-pjblack's customer service issue with Groupon from December 2018

10 views | 130285 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman-pjblack's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-pjblack's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-pjblack will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-pjblack can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-pjblack may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-pjblack's own words
Sent to Atlanta Passbooks - *On Dec **th of ****, I purchased two DiningOut Passbooks for Christmas gifts for family through Groupon. I was confused during the checkout with * books on one order and in error did not apply the Groupon discount at checkout on the second book. As a result I had inadvertently ordered * books (one at the regular price.) As I checked out I followed the instructions to attempt to cancel the order of the third book and asked that it be done. When the books were sent, I realized that my attempt to cancel the order of the third book at regular price of $*** was not done.**I have the booklet - unused and can return it to you unused if you notify and give me instructions. I will notify Groupon of this action and also the issuer of my Credit Card used in the purchase of the disputed charge until this is resolved.**Awaiting your response*Phyllis Black*Groupon order: ****-******-******

GetHuman-pjblack did not yet indicate what Groupon should do to make this right.

How GetHuman-pjblack fixed the problem

We are waiting for GetHuman-pjblack to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-pjblack fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-pjblack
Dec 27th, 2018 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 130285 others
0 customers following this


GetHuman-pjblack started working on this issue
Dec 27th, 2018 1:47am