I placed an order for the monarch grove winery tasting for two and for some reason it s...

GetHuman1835871's customer service issue with Groupon from December 2018

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The issue in GetHuman1835871's own words
I placed an order for the monarch grove winery tasting for two and for some reason it sent the confirmation to a non-existent email that I never set up it sent it to *****@***.com and that is not even an email address my email address is *****@***.com but for some reason in my account they have my email address wrong I paid for it but it's not emailing it to me so I went ahead and reordered the item with the correct email address but now I have two orders one of which I cannot use could you please refund me the order placed to the incorrect email address as I cannot even get the Groupon because that is not a valid email address or even email server for that matter thank you

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Groupon

Customer service issue
Reported by GetHuman1835871
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 130128 others
0 customers following this

Timeline

GetHuman1835871 started working on this issue
Dec 26th, 2018 10:32pm