Help me please!

GetHuman1827632's customer service issue with Groupon from December 2018

3 views | 129256 similar | 0 following
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Before contacting them, items GetHuman1827632 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1827632's own words
Trying to cancel my groupon for Adventure Out within my * day cancel window ... I need to cancel my groupon for Adventure Out that I purchased on Dec **. I am with in the * day cancel policy and the groupon location for the recipients is too far away for them to use. Thank you for your assistance. I tried to use the app to cancel but it said to use the link below if you were in the cancel window but there was no link and no phone number. I could not even find a way to activate live chat. Marsha Chatman *****@***.com ***-***-****
It was too far away for recipients to use
Please issue my refund to my paypal account that I used to pay for the deal.
I have been a loyal customer for many years
I tried to use the app and followed the steps but there was no links that it told me to use and no phone *
How GetHuman1827632 fixed the problem

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How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
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Groupon

Adventure out
Customer service issue
Reported by GetHuman1827632
Dec 25th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 129256 others
0 customers following this

Timeline

GetHuman1827632 started working on this issue
Dec 25th, 2018 5:22pm

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