GetHuman1827632's customer service issue with Groupon from December 2018
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Help with my Groupon issue
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1827632's own words
Trying to cancel my groupon for Adventure Out within my * day cancel window ... I need to cancel my groupon for Adventure Out that I purchased on Dec **. I am with in the * day cancel policy and the groupon location for the recipients is too far away for them to use. Thank you for your assistance. I tried to use the app to cancel but it said to use the link below if you were in the cancel window but there was no link and no phone number. I could not even find a way to activate live chat. Marsha Chatman *****@***.com ***-***-****
It was too far away for recipients to use
Please issue my refund to my paypal account that I used to pay for the deal.
I have been a loyal customer for many years
I tried to use the app and followed the steps but there was no links that it told me to use and no phone *
I have an issue with Groupon too
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