Zorbas $** value towards food..Merchant refused to honor groupon today (********). Says...

GetHuman1824176's customer service issue with Groupon from December 2018

6 views | 128951 similar | 0 following
Help with my Groupon issue
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Strength in numbers! Companies respond better when others are watching.
GetHuman1824176's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1824176 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1824176 can let us know if they help or not.
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Before contacting them, items GetHuman1824176 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1824176's own words
Zorbas $** value towards food..Merchant refused to honor groupon today (********). Says it can only be used on the weekend. There is no restrictions on the groupon as to time of use. **Posted on Yelp about the problem and several others had similar problems. **( Yelp was founded to help people find great local businesses like dentists, hair stylists and mechanics. In addition to reviews, you can use Yelp to find events, lists and to talk with other Yelpers. Every business owner (or manager) can setup a free account to post photos and message their customers.)**I would like to have the money applied to a different merchant of my choice. I also strongly believe this merchant should not be able to use Groupon since it doesn't abide by the rules. We have never had a similar problem.

GetHuman1824176 did not yet indicate what Groupon should do to make this right.

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Groupon

Customer service issue
Reported by GetHuman1824176
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 128951 others
0 customers following this

Timeline

GetHuman1824176 started working on this issue
Dec 24th, 2018 6:55pm

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