I had purchased Sam's club Membership through groupon. Sams club issued my club members...

GetHuman-vs_t's customer service issue with Groupon from December 2018

23 views
 | 
126628 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-vs_t's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-vs_t's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-vs_t will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-vs_t can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-vs_t's own words
I had purchased Sam's club Membership through groupon. Sams club issued my club membership ship card. and when i went to buy after a week i noticed my name was spelled wrong. I went to Sams Club Customer care and the staff by mistake reported it stolen and issued me a temporary card which i was not aware as she said my name is corrected. *later on during the following week i was trying to buy and it wouldn't allow me with my membership card. i called up customer service and they told me that there was this error done by the Sam's club store employee. I had to go and get it corrected to use my card. I did ask them if all my coupons and free purchase are in and they said yes.*last week i went to buy $**.** in Instant Savings**Free Fruit Party Tray ($**.** value)*Free Gourmet Sampler Cheesecake ($**.** value) and they said it was cancelled by groupon and they need to reissue it to my club membership and inform you'll that due to Sam's clubs customer care error i was not able to use the Instant saving. *I had emailed regarding this to Groupon customer care and no positive reply yet... all the response i get each time is to give them my diffrenet identification and asking for my home address. which i don't know why they need it. they havent called me yet..*Please kindly do the need full and give me a call on ***-***-****.. **Thank you,*Unhappy Groupon customer.*Thomas varghese****-***-*****
GetHuman-vs_t did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-vs_t fixed the problem
We are waiting for GetHuman-vs_t to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-vs_t fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-vs_t
Dec 21st, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 23 customers so far
Similar issue to 126628 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-vs_t started working on this issue
Dec 21st, 2018 3:03pm