Purchased beauty service through Groupon. LMarie’s Beauty Elegance Salon. After last tr...
GetHuman-jkrexfor's customer service issue with Groupon from December 2018
Help with my Groupon issue
First: share to improve GetHuman-jkrexfor's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jkrexfor's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jkrexfor will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jkrexfor can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-jkrexfor may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-jkrexfor's own words
Purchased beauty service through Groupon. LMarie’s Beauty Elegance Salon. After last treatment, I noticed * separate transactions were charged to my credit card. When contacting owner RE this inaccurate charge, making her aware my services were purchased through Groupon, she informed me since I booked my appts on line through her website my credit card is LINKED to her website and that was why my credit was charged. All very shady! Can a business owner LINK my credit card used to purchase my Groupon ( through Groupon) to her website??*Sounds like a real security issue to me. Or lack there of.*Please advise!
GetHuman-jkrexfor did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-jkrexfor fixed the problem
We are waiting for GetHuman-jkrexfor to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.