I purchased a groupon December **th at **:** pm for a manicure and pedicure at Jeshani...
GetHuman-shauntep's customer service issue with Groupon from December 2018
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-shauntep will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-shauntep can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-shauntep's own words
I purchased a groupon December **th at **:** pm for a manicure and pedicure at Jeshani beauty salon Hair nail and Spa. I followed the instructions then I called to make my appointment and I was informed that Groupons are for ONLY Monday - Wednesday!... I’m very disappointed and I need my money back because the App didn’t state that at all or else I wouldn’t have bought it !., my birthday is December **rd and I needed it before that day! ,
GetHuman-shauntep did not yet indicate what Groupon should do to make this right.
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