recipient claims she hasn't received the groupon gift I sent her...

GetHuman-ksbinder's customer service issue with Groupon from December 2018

124469 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-ksbinder's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ksbinder's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ksbinder will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ksbinder can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-ksbinder may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-ksbinder's own words
recipient claims she hasn't received the groupon gift I sent her.************************Hi karen,*Thanks for your gift order—you’re awesome!*We will send a confirmation email as soon as we deliver your gift to Julie Zucker. *******@***.com** To view your order details, visit My Groupons.*Order Details*View Order Status*Description*Est. Delivery*Quantity*Price* *$*** Gift Card for massage services* ***$**.*** * *Subtotal:*$**.*** * *Discount:*-$**.*** * * *Total:*$**.**
GetHuman-ksbinder did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-ksbinder fixed the problem
We are waiting for GetHuman-ksbinder to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ksbinder fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-ksbinder
Dec 19th, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 7 customers so far
Similar issue to 124469 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-ksbinder started working on this issue
Dec 19th, 2018 5:33pm