recipient claims she hasn't received the groupon gift I sent her...
GetHuman-ksbinder's customer service issue with Groupon from December 2018
Help with my Groupon issue
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GetHuman-ksbinder's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ksbinder will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ksbinder can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Before contacting them, items GetHuman-ksbinder may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-ksbinder's own words
recipient claims she hasn't received the groupon gift I sent her.************************Hi karen,*Thanks for your gift order—you’re awesome!*We will send a confirmation email as soon as we deliver your gift to Julie Zucker. *******@***.com** To view your order details, visit My Groupons.*Order Details*View Order Status*Description*Est. Delivery*Quantity*Price* *$*** Gift Card for massage services* ***$**.*** * *Subtotal:*$**.*** * *Discount:*-$**.*** * * *Total:*$**.**
GetHuman-ksbinder did not yet indicate what Groupon should do to make this right.
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