I bought a Groupon for a couples massage a month ago and when I went to use it two wee...

GetHuman-tanejain's customer service issue with Groupon from December 2018

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The issue in GetHuman-tanejain's own words
I bought a Groupon for a couples massage a month ago and when I went to use it two weeks ago it said the transaction “ failed” even after it was under “ my stuff” so I went to buy it again and it was out of stock . Then I bought the next closest one to me which was over an hour away. The hours Groupon has for their business is in correct and I wouldn’t be able to get a massage during any of their opening times. However, the other Groupon I had wanted is now available. I want to exchange the one I have and get the one I want considering they’re the same price and the one is in stock now. Could someone please help me out!
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Groupon

Customer service issue
Reported by GetHuman-tanejain
Dec 17th, 2018 - 2 mons ago
I have an issue with Groupon too
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GetHuman-tanejain started working on this issue
Dec 17th, 2018 10:00pm