I bought a Groupon for a couples massage a month ago and when I went to use it two wee...
GetHuman-tanejain's customer service issue with Groupon from December 2018
Help with my Groupon issue
First: share to improve GetHuman-tanejain's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-tanejain's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tanejain will want to follow the link below to head to their help center. We will check on GetHuman-tanejain later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-tanejain may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-tanejain's own words
I bought a Groupon for a couples massage a month ago and when I went to use it two weeks ago it said the transaction “ failed” even after it was under “ my stuff” so I went to buy it again and it was out of stock . Then I bought the next closest one to me which was over an hour away. The hours Groupon has for their business is in correct and I wouldn’t be able to get a massage during any of their opening times. However, the other Groupon I had wanted is now available. I want to exchange the one I have and get the one I want considering they’re the same price and the one is in stock now. Could someone please help me out!
GetHuman-tanejain did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-tanejain fixed the problem
We are waiting for GetHuman-tanejain to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.