I purchased a Groupon for three massages, and my third massage is scheduled for tomorro...
GetHuman-halis's customer service issue with Groupon from December 2018
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-halis will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-halis can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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The issue in GetHuman-halis's own words
I purchased a Groupon for three massages, and my third massage is scheduled for tomorrow. And emergency has come up and I must leave town, but the merchant does not have their cancellation policy listed on the website. I want to know if I will be charged a cancellation fee and, if so, how much? I absolutely cannot be in town tomorrow during the time of my appointment
GetHuman-halis did not yet indicate what Groupon should do to make this right.
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