I ordered Hello Sketch pad for a deal of $*.**. I got an email to complete by getting a...

GetHuman-ludie's customer service issue with Groupon from December 2018

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The issue in GetHuman-ludie's own words
I ordered Hello Sketch pad for a deal of $*.**. I got an email to complete by getting a voucher code which was GPNPSP*-ZA*BFPA* however the computer would not let me copy & paste.This was coming from a place called Qualtry which I emailed & Karla tried to help me by telling me to go to Groupon support email whic it says is no longer available. I find it odd that they charged my credit card since apparently the order was never complete. Now Karla won't even reply . I doubt I will ever order from them again, sure am glad it wasn't* a huge amount but still this is wrong. I have asked for a phone number but did not get one. On my account page with Groupon the oeder is there but when I click on it , there is a space where it's supposed to go & it does not then beside it asks do you want to proceed without order but I can't do anything on that support page. I would appreciate it if you could have someonr fron Groupon call me. Their order number for this is LG*XC-***F-Z*VK-**PF Thank you

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Groupon

Customer service issue
Reported by GetHuman-ludie
Dec 13th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 117046 others
0 customers following this

Timeline

GetHuman-ludie started working on this issue
Dec 13th, 2018 4:19pm

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