Will my order go through again, and if so, how much is the total, and what is the window in which to cancel?

GetHuman1735583's customer service issue with Groupon from December 2018

4 views | 114106 similar | 0 following
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The issue in GetHuman1735583's own words
Tried to order wine and transaction failed. I hadn't yet completed the transaction and it said 'complete'. I wanted to see the total cost before proceeding as I added a promo code, but didn't have the opportunity. Please assist as I don't want my credit card charged unless I see the final total. Thank you.
It could have been resolved easily had a customer service rep been available. Very frustrating to not have any support and feedback. Do you have anyone on your staff to help a customer with an order???
Have had no response. Can anyone from Groupon PLEASE RESPOND TO MY EMAIL ADDRESS?
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Groupon

Customer service issue
Reported by GetHuman1735583
Dec 11th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 114106 others
0 customers following this

Timeline

GetHuman1735583 started working on this issue
Dec 11th, 2018 1:52pm

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