I purchased a groupon for cielo wellness spa and when I called to schedule an appointme...

GetHuman1723389's customer service issue with Groupon from December 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1723389's own words
I purchased a groupon for cielo wellness spa and when I called to schedule an appointment for a massage they didn't have a time that would fit my schedule. I would wither have to take a half day or take a day off which is hard for me to do. They do not have appointments available for a couple of weeks-which defeats the purpose of my purchase. I would like a refund as I don't feel that having to wait or take a day off from work seems fair.
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Groupon

Customer service issue
Reported by GetHuman1723389
Dec 9th, 2018 - 5 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 112126 others
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Items needed
Name on account
Email on account
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Timeline
GetHuman1723389 started working on this issue
Dec 9th, 2018 6:14pm