Hello, I was suppose to receive a package (order number **********) on Thursday...

GetHuman1721437's customer service issue with Groupon from December 2018

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The issue in GetHuman1721437's own words
Hello, I was suppose to receive a package (order number **********) on Thursday, ****, and upon checking the tracking, it says that the item was delivered. However, I did not receive any packages. I am contacting Groupon a few days later, hoping that my order would get delivered the next day, due to a mix up in shipment, but still no package. *Is there a possible way to receive another order, or receive a refund?*Thanks in advance!
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Customer service issue
Reported by GetHuman1721437
Dec 9th, 2018 - 5 mons ago
I have an issue with Groupon too
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Seen by 3 customers so far
Similar issue to 111887 others
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GetHuman1721437 started working on this issue
Dec 9th, 2018 7:10am