My order has not been shipped and it was supposed to be shipped in * days after being p...

GetHuman-eastrabe's customer service issue with Groupon from December 2018

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The issue in GetHuman-eastrabe's own words
My order has not been shipped and it was supposed to be shipped in * days after being purchased on the *rd. FedEx says the item hasn’t been provided for pickup and that fedex does not have possession of mattress. I don’t know where the mattress is. There is no information update on Groupon not fedex website. I can’t get in touch with anyone from Groupon like fedex recommended after talking to them.
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Groupon

Customer service issue
Reported by GetHuman-eastrabe
Dec 8th, 2018 - 6 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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Timeline
GetHuman-eastrabe started working on this issue
Dec 8th, 2018 10:53pm