Yesterday was my daughters **th birthday and we went to the groupon app to get a coupon...

GetHuman1718497's customer service issue with Groupon from December 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1718497's own words
Yesterday was my daughters **th birthday and we went to the groupon app to get a coupon for rockin’ jump to go that night, payed for it and headed over to the place. When we got there they said that we have to read the “fine print” and that we can’t use it for ** hours. We ended having to pay $*** instead of using the $** Groupon coupon. We are requesting a refund for our money from the coupon we couldn’t use.
GetHuman1718497 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1718497
Dec 8th, 2018 - 5 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 111460 others
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Timeline
GetHuman1718497 started working on this issue
Dec 8th, 2018 7:08pm