I ordered a car for my son last year and paid nearly ***$. I ordered early and he opene...

GetHuman-iamtiffa's customer service issue with Groupon from December 2018

2 views
 | 
111293 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-iamtiffa's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-iamtiffa's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-iamtiffa will want to follow the link below to head to their help center. We will check on GetHuman-iamtiffa later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-iamtiffa may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-iamtiffa's own words
I ordered a car for my son last year and paid nearly ***$. I ordered early and he opened it for Christmas. I ordered in no November. Right away the steering wheel wires broke when he barely turns it because he’s scared of driving it anyways I was within the ** day warranty I wasn’t trying to return it because they kept saying only ** day return policy. They never told me about the warranty so for losing nearly ***$ for a car that was driven once, I was given **$ Groupon bucks and never given an expiration date on it. I was in a low place for last year and wanted to use it towards getting hair done. Never had the money. Went to make an order one day and then didn’t finish transaction that day for some reason and went back next day or so and the **$ Groupon bucks was gone. For one I was misinformed and coulda been covered under warranty and not wasted nearly ***$ for something that has a warranty and coulda been repaired and given a measly **$ and I just want it back seeing as though I lost enough money and I’d like it put toward the iPhone watch band I purchased and the rest back on my card. **$ as measly enough and then not being told it expired. I’d have ordered all my Christmas from you but I’ve seen how you “help” customers and withhold information like the warrenty. A * year old having his biggest gift and then never being able to use it again when it’s had for a * year old when that’s all he wanted. Personally **$ was a pathetic amount for being lied to and losing that much when I have little as is as a single mom steuggling as is
GetHuman-iamtiffa did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-iamtiffa fixed the problem
We are waiting for GetHuman-iamtiffa to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-iamtiffa fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-iamtiffa
Dec 8th, 2018 - 6 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 111293 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-iamtiffa started working on this issue
Dec 8th, 2018 4:45pm