I ordered a car for my son last year and paid nearly ***$. I ordered early and he opene...

GetHuman-iamtiffa's customer service issue with Groupon from December 2018

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The issue in GetHuman-iamtiffa's own words
I ordered a car for my son last year and paid nearly ***$. I ordered early and he opened it for Christmas. I ordered in no November. Right away the steering wheel wires broke when he barely turns it because he’s scared of driving it anyways I was within the ** day warranty I wasn’t trying to return it because they kept saying only ** day return policy. They never told me about the warranty so for losing nearly ***$ for a car that was driven once, I was given **$ Groupon bucks and never given an expiration date on it. I was in a low place for last year and wanted to use it towards getting hair done. Never had the money. Went to make an order one day and then didn’t finish transaction that day for some reason and went back next day or so and the **$ Groupon bucks was gone. For one I was misinformed and coulda been covered under warranty and not wasted nearly ***$ for something that has a warranty and coulda been repaired and given a measly **$ and I just want it back seeing as though I lost enough money and I’d like it put toward the iPhone watch band I purchased and the rest back on my card. **$ as measly enough and then not being told it expired. I’d have ordered all my Christmas from you but I’ve seen how you “help” customers and withhold information like the warrenty. A * year old having his biggest gift and then never being able to use it again when it’s had for a * year old when that’s all he wanted. Personally **$ was a pathetic amount for being lied to and losing that much when I have little as is as a single mom steuggling as is
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Customer service issue
Reported by GetHuman-iamtiffa
Dec 8th, 2018 - 6 mons ago
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GetHuman-iamtiffa started working on this issue
Dec 8th, 2018 4:45pm