Hello, I hahavhahave recently purchased a number of groupons through the app for christ...

GetHuman1717517's customer service issue with Groupon from December 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1717517 will want to follow the link below to head to their help center. We will check on GetHuman1717517 later to make sure it's all set or try to help escalate.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1717517's own words
Hello, I hahavhahave recently purchased a number of groupons through the app for christmas gifts. I purchased * customized whiskey glasses and * customized kitchenware sets. After purchasing these, I quickly learned that I would have to purchase each one individually through their website paying for their shipping for each of the ** items I purchased. The price of the shipping costs more than I spent on the item itself. I have already contacted the item website, and they told me they cannot give me a refund since I have not used the codes yet. Their customer support advised I speak with groupon about getting a refund. I hope I can relieve some assistance in this matter. Thank you
GetHuman1717517 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1717517
Dec 8th, 2018 - 6 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
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GetHuman1717517 started working on this issue
Dec 8th, 2018 4:39pm