I bought four vouchers to stone mountain Georgia and drove ** hours to get here and the...

GetHuman1716768's customer service issue with Groupon from December 2018

2 views
 | 
111160 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman1716768's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1716768's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1716768 will want to follow the link below to head to their help center. We will check on GetHuman1716768 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1716768 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1716768's own words
I bought four vouchers to stone mountain Georgia and drove ** hours to get here and they never told me the park was closed until i went on the website to see what time the park opened .....why wasnt i notified? I took time off work and my childs daycare and paid for two nights at the hotel plus gas and rental car and i cant visit the park with my * year old.....they didnt even open it atleast so we could go to the gift shops or any of the restaurants.....i would like a refund because i wont be coming back ..
GetHuman1716768 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1716768 fixed the problem
We are waiting for GetHuman1716768 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1716768 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman1716768
Dec 8th, 2018 - 5 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 111160 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1716768 started working on this issue
Dec 8th, 2018 2:33pm