Dear all, few days ago i purchased a groupon with optionz*Order *:***********. I called...

GetHuman1715652's customer service issue with Groupon from December 2018

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GetHuman1715652's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1715652 will want to follow the link below to head to their help center. We will check on GetHuman1715652 later to make sure it's all set or try to help escalate.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1715652's own words
Dear all, few days ago i purchased a groupon with optionz*Order *:***********. I called the provider today and they told me that the don't have any appointments at my suggested dates and also that the don't have a location in Temecula, CA (even though it was stated in the groupon that the appointments can be done in Temecula as well) they are based in Las Vegas.They told me to wait for couple of weeks and they will call me back for, which is not acceptable. I would like to cancel this purchase and be refunded. Thank you. Renata
GetHuman1715652 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1715652
Dec 8th, 2018 - 5 mons ago
I have an issue with Groupon too
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Seen by 3 customers so far
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Timeline
GetHuman1715652 started working on this issue
Dec 8th, 2018 6:30am