I purchased a total of * tickets twice when I only meant to make a one time purchase. M...
GetHuman-tnallen's customer service issue with Groupon from December 2018
Help with my Groupon issue
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-tnallen's own words
I purchased a total of * tickets twice when I only meant to make a one time purchase. My first order number was ******** and my second order number was ********. I ONLY WANTED TO PURCHASE * TICKETS FOR THE CHEAT DAY LAND EVENT. This is my first time purchasing on Groupon and I really didnt know how this process went and you can clearly see that I made the purchase not even ** seconds from each other. I was looking for a confirmation number after my purchase and didn’t see one that’s why I placed the order for the second time. I then looked at my email only to find out that I made a second purchase. I am still interested in attending the event but I just want to do one order which the * tickets. My phone number is ***-***-**** if someone can please help me I would greatly appreciate it. Thanks in advance
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