I purchased a groupon for Art of Ice Cream museum. I tried multiple times to schedule m...

GetHuman-maiangel's customer service issue with Groupon from December 2018

1 view
 | 
110923 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-maiangel's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-maiangel's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-maiangel will want to follow the link below to head to their help center. We will check on GetHuman-maiangel later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-maiangel may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-maiangel's own words
I purchased a groupon for Art of Ice Cream museum. I tried multiple times to schedule my reservation and the applied code kept stating it was invalid or expired. I contacted art of ice cream first and they said the issue was resolved. I tried again, and yes the voucher processed... but only took $** off, so I still had to pay $**. The groupon I bought was $** for two adult tickets. This is too much hassle and so disorganized. Normally my Groupon transactions are smooth but this has been full of disappointments and frustration. *I am requesting a refund so this joke of a business doesn’t get my money for being unprofessional.
GetHuman-maiangel did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-maiangel fixed the problem
We are waiting for GetHuman-maiangel to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-maiangel fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-maiangel
Dec 8th, 2018 - 5 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 110923 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-maiangel started working on this issue
Dec 8th, 2018 2:11am