Hi I purchased a group for fantastic sams hair cut only to find out that they don’t acc...

GetHuman-luciaada's customer service issue with Groupon from December 2018

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Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-luciaada will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-luciaada can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-luciaada's own words
Hi I purchased a group for fantastic sams hair cut only to find out that they don’t accept Groupon at certain location and the location where they accept it in my town is an hour away and that there is not appointment available for the time I need my hair to be done. This is very disturbing as the information was not given to me prior I thought all the location that showed on the map were accepting Groupons but as it turns out this is not the case. I feel very wronged about the turn of this. I will be needing my refund if my $** dollar immediately so that I can find a different Salone to get my hair done before my event . Very bad communication.*I have been with Groupon for years this is not ok.

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Groupon

Customer service issue
Reported by GetHuman-luciaada
Dec 8th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 110890 others
0 customers following this

Timeline

GetHuman-luciaada started working on this issue
Dec 8th, 2018 1:15am

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