I order * dog beds order*****-******-******. They were shipped using FedExSP tracking...

GetHuman-lesligob's customer service issue with Groupon from December 2018

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The issue in GetHuman-lesligob's own words
I order * dog beds order*****-******-******. They were shipped using FedExSP tracking numbers ******************** and ********************. They said they were out for delivery on December *st* now looking at the tracking information it says they are on the way back to the seller. I looked at my confirmation of purchase and determine my wrong delivery address was used. The address I accidentally gave was **** S. **** W. Syracuse Utah *****. The house address is wrong, it was my old house number and a total accident. I REALLY need the package delivered to **** S. **** W. Syracuse, Utah *****. I called FedEx and they said only the shipper can update the address. Help would be so appreciated!!!
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Customer service issue
Reported by GetHuman-lesligob
Dec 7th, 2018 - 5 mons ago
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GetHuman-lesligob started working on this issue
Dec 7th, 2018 11:43pm