We got charged by Brown's painting for work that was never done.....they're never been...

GetHuman1333958's customer service issue with Groupon from December 2018

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The issue in GetHuman1333958's own words
We got charged by Brown's painting for work that was never done.....they're never been to our home. We made an appointment with them, but three days before the painting was to be done, we got called out of town. When we got back I called and left several messages to reschedule, but they never returned my calls. However my credit card was billed the $***.**. My credit card company(CAPITAL ONE) disputed the charge but Brown's is saying they did the work! This is simple not true !!!!!! I would appreciate your help with dismissing this charge!!!
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Groupon

Customer service issue
Reported by GetHuman1333958
Dec 7th, 2018 - 5 mons ago
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Timeline
GetHuman1333958 started working on this issue
Dec 7th, 2018 11:29pm