I purchased an item on November **, **** and the confirmation order number is...

GetHuman-helloas's customer service issue with Groupon from December 2018

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The issue in GetHuman-helloas's own words
I purchased an item on November **, **** and the confirmation order number is ****-******-****** **My item says it’s been in transit for * weeks. I want to know why my order isn’t here yet and if it won’t be here within ** hours I want it canceled. If I don’t receive communication back- Groupon is going on blast on all of my social media for being a scammy company with no ability to call customer service.
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Groupon

Customer service issue
Reported by GetHuman-helloas
Dec 7th, 2018 - 6 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman-helloas started working on this issue
Dec 7th, 2018 4:11pm