Ordered from Groupon.es Order number ********** - article number********** ( ECO...
GetHuman1709434's customer service issue with Groupon from December 2018
Help with my Groupon issue
First: share to improve GetHuman1709434's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1709434's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1709434 will want to follow the link below to head to their help center. We will check on GetHuman1709434 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1709434 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1709434's own words
Ordered from Groupon.es Order number ********** - article number********** ( ECO-**** -Brown. Received on *********.**I wish to return the article which is very large, but the online instructions do not appear to be functioning correctly - I am unable to input the required information. I have followed the "Instrucciones de devoluci*n" sent with the article - but am unable to get anywhere !!!!! This was a high value article ( ***.** euros including delivery). I have tried using both the app and the website on my iPhone and cannot get it to work on either. *Please help urgently !!!
GetHuman1709434 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1709434 fixed the problem
We are waiting for GetHuman1709434 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.