You can only imagine my surprise when I received my shipment yesterday to find instead...

GetHuman1709303's customer service issue with Groupon from December 2018

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The issue in GetHuman1709303's own words
You can only imagine my surprise when I received my shipment yesterday to find instead of * blue zebra shower Bluetooth speakers, I was shipped * mermaid shower speakers. This is totally not going to work. These speakers were for * teenage boys and they are NOT going to be happy with mermaids. Please ship the proper order as soon as possible because these were going to be Christmas presents and need to be in the mail as soon as possible. Please also issue me a prepaid RETURN mailing label.**Please notify me as soon as you get this issue resolved and let me know when to expected the correct order. Thank you for your prompt attention to this incorrect shipment.**Katy Lewis
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Groupon

Customer service issue
Reported by GetHuman1709303
Dec 7th, 2018 - 5 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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Timeline
GetHuman1709303 started working on this issue
Dec 7th, 2018 1:07pm
GetHuman1709303 indicated the issue is not fixed yet.
Dec 7th, 2018 1:14pm