Purchased this product on December *th , for $***.**, which was taken out of my banking...

GetHuman-witchymo's customer service issue with Groupon from December 2018

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The issue in GetHuman-witchymo's own words
Purchased this product on December *th , for $***.**, which was taken out of my banking account. Was told order did not go through, went to redeem the code that was given to me and it looks like it was purchased a second time and it was supposed to be free with the redemption of this coupon.*Why was I charged the $***.** if it is supposed to be free? My account has been charged.*order * *****I am still receiving this message from your emails to me.**"Earlier today, a technical issue may have prevented your order from fully processing. If you believe this applies to you, we have fixed this issue and you may reattempt your purchase now. You are currently logged in as *****@***.com. *Help Wizard *FAQ"
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Groupon

Customer service issue
Reported by GetHuman-witchymo
Dec 7th, 2018 - 5 mons ago
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GetHuman-witchymo started working on this issue
Dec 7th, 2018 12:56pm