I have been trying to arrange the collection of an item (a mattress) and have now provi...

GetHuman-celinewa's customer service issue with Groupon from December 2018

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The issue in GetHuman-celinewa's own words
I have been trying to arrange the collection of an item (a mattress) and have now provided ** different dates, all within your suggested time frames. Repeatedly I get an email mail back asking for more dates only to now have recieved an email suggesting all is now resolved and to contact you by phone with any problems. It is not resolved.. the number does not work. I am stuck with a mattress in the middle of my flat and you have not returned my money! This is totally unacceptable and I have now sought legal advice on this matter. Can someone please contact me today on *********** as I will be disposing of the mattress that I cannot house any longer and will be pursuing legal advice if my.money is not refunded today.
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Groupon

Customer service issue
Reported by GetHuman-celinewa
Dec 7th, 2018 - 6 mons ago
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GetHuman-celinewa started working on this issue
Dec 7th, 2018 11:48am