I Purchased six sterling silver pieces. I gave four of them as gifts on Sunday. They...

GetHuman-mrsjws's customer service issue with Groupon from December 2018

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The issue in GetHuman-mrsjws's own words
I was trying to give a holiday gift to family members. Instead I gave them an insult because they looked extremely cheap turning colors in a matter of hours. ... I Purchased six sterling silver pieces. I gave four of them as gifts on Sunday. They were given late morning and by early evening all * had tarnished! I am humiliated is this for holiday gifts for my nieces and daughters.
This was especially frustrating because I was exchanging gifts and the necklaces look horrible.
I would like this matter resolved as soon as possible not just a refund. I would like to be able to give the gift to the same people, however I would like them to be better quality as it is described in the description of the purchase. There is no reason for sterling silver necklaces to tarnish in a matter of four hours.
I have ordered many things from this company both through Groupon and without.
I contacted monogram hub my phone and just put to an automated message, so I sent an email and have not had any response.
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Groupon

Sterling silver necklaces from monogram hub
Customer service issue
Reported by GetHuman-mrsjws
Dec 7th, 2018 - 6 mons ago
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GetHuman-mrsjws started working on this issue
Dec 7th, 2018 4:24am