I was emailed that was a problem with my credit card so I attempted to buy the items ag...
GetHuman1705000's customer service issue with Groupon from December 2018
Help with my Groupon issue
First: share to improve GetHuman1705000's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1705000's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1705000 will want to follow the link below to head to their help center. We will check on GetHuman1705000 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1705000 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1705000's own words
I was emailed that was a problem with my credit card so I attempted to buy the items again.... same email was sent. I then changed to a different card and it was fine. Now I have * of the same items being shipped to me when I only wanted one and I have been charged for all *! They haven’t shipped yet so I wanted to stop the order and get a refund before they are delivered to my home. I do NOT want the hassle of receiving them and returning them for my refund!
GetHuman1705000 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1705000 fixed the problem
We are waiting for GetHuman1705000 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.