I was emailed that was a problem with my credit card so I attempted to buy the items ag...

GetHuman1705000's customer service issue with Groupon from December 2018

3 views
 | 
109043 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman1705000's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1705000's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1705000 will want to follow the link below to head to their help center. We will check on GetHuman1705000 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1705000 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1705000's own words
I was emailed that was a problem with my credit card so I attempted to buy the items again.... same email was sent. I then changed to a different card and it was fine. Now I have * of the same items being shipped to me when I only wanted one and I have been charged for all *! They haven’t shipped yet so I wanted to stop the order and get a refund before they are delivered to my home. I do NOT want the hassle of receiving them and returning them for my refund!
GetHuman1705000 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1705000 fixed the problem
We are waiting for GetHuman1705000 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1705000 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman1705000
Dec 6th, 2018 - 6 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 109043 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1705000 started working on this issue
Dec 6th, 2018 8:25pm