I purchased two (*) Groupon’s for Sesame Place for two visits and a meal which are vali...
GetHuman-dabdab's customer service issue with Groupon from December 2018
Help with my Groupon issue
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-dabdab's own words
I purchased two (*) Groupon’s for Sesame Place for two visits and a meal which are valid to January *, ****. Unfortunately, my husband & I will be unable to go with our Grandchildren this year due to medical reasons. I have been unable to give the tickets to anyone. My grandchildren have season tickets and we wanted to be able to go with them. Since we cannot go as planned, I am requesting a refund of both Groupons.
GetHuman-dabdab did not yet indicate what Groupon should do to make this right.
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